What Our Customers Say

Just to say that everyone at Talking Mats is delighted with the new Freeset bags. They look great and we are very pleased to be supporting a fair trade businesswww.talkingmats.com

- Talking Mats

“Just to let you know the bags arrived yesterday and all intact. I am extremely satisfied with the design and quality. Many thanks for all your support advice and assistance when placing the order. The service was outstanding. I will be recommending your company to my colleagues and contacts in other businesses.”

- ESU (Of Ireland)

“We were delighted to work with Freeset – a company who refuse to compromise on social and environmental values, while maintaining high standards for products and customer service.” 

- Coventry Cathedral

"We are so pleased to have got our t-shirts through Freeset. Their help and patience during the process were amazing, and the t-shirts themselves are great!"   IJM UK


Thank you very much for your excellent service and help.

- British Society of Rehabilitation Medicine

“Many thanks for the jute bags and especially for being so flexible! You'll be a first recommendation for anyone I can let know about your work.”

- Fair Trade International Symposium 2012

Just to let you know that the bags arrived yesterday and we are delighted with them. 

Thanks for all your help.

- The R&A

'We have ordered the folios for the first time for our national conference.  We were very pleased with the ethical attributes of the product which closely match both our own company social and environmental policy and those of our clients.  The folios will help to demonstrate what we're all about as a company; quality, attention to detail and conscience. Mark was helpful throughout the process and helped us through our first order to make sure we got the nest quality product.  They have just arrived earlier than expected and we are extremely pleased with the results - we are sure our clients will be impressed at the conference next week'.  Kate Measures owner, KM Consulting

- KM Consulting

"... the bags arrived and I am very happy with them…they are clean and crisp and the quality of the print is fantastic!

I will certainly be coming straight to you for any future requirements of bags we need and will be recommending you." - Environmental Business Products

- Environmental Business Products

"Another great order from Freeset, delivered before schedule, even though time was tight, without compromising on quality - thank you."

- London Borough of Newham

“We were so pleased to find such an ethically sound company, and the bags couldn’t have been more perfect for the needs of our programme. We even had people who were not part of the programme asking if they could have one! They were stylish, well made and hard wearing, excellently priced and most of all from a very helpful, friendly and ethical company. As part of the University of Cambridge Judge Business School we were very happy to promote such a good example of ethical trading to the 100+ people developing their businesses on our Ignite programme.”

Centre for Entrepreneurial Learning

- University of Cambridge Judge Business School

Just to say I got the Tee's last week and couldn't be happier with them, thanks very much! I look forward to getting more prints done with Freeset in the future. Transform Clothing.

- Transform Clothing

Freeset bags were such an ideal gift for an event we organised recently to celebrate 100 years of International Women’s Day. The message of the day was about looking at what the next 50 years hold for women in business and their role in society and what we need to consider so we can start shaping the future now. The Freeset story is aptly one of empowerment and liberation for women; getting these bags were a move for our client to help these women move towards a better future and in doing so, hopefully inspire others to also think about aiding women trapped in poverty to advance towards a better tomorrow.

These bags were very well-received, and it’s little wonder as they are not only eco-friendly but good quality gifts—very handy as a ‘goody bag’! Definitely a much better choice than any regular paper bag!

Thanks Mark, for helping us with our order and shipping to London, New York and Hong Kong! Your professionalism, can-do attitude and efficiency in sourcing solutions for us helped us nail this.

- The Rocket Science Group

“In hosting ICTD2010, we were looking for good quality, ethically sourced delegate bags, and were fortunate in finding Freeset!  They helped us ensure that the design was just right for our purposes, and they delivered the bags ahead of time.  For delegates, the bags continue to serve as a great reminder of the conference!”

- Royal Holloway - University of London

We are delighted with the bags from Freeset. They are beautifully made and we are very pleased with the quality. We are really excited to be working with Freeset and 100% support the brilliant work they are doing.

- Beulah London

We are delighted with the Freeset bags as they have proved to be strong, durable and smart. They are very good value for money and the choice of colours you offer make it very difficult to choose just one. We are also very happy as a customer with your service.

We have had a good feedback from our customers at the farmers market. They have much admired and some of those who have bought them have felt pleased to feel that they are helping others.    

- St.Erth Farmers Market

Thank you for the bags and the professional service throughout.

It was good to know that we are helping your employees to improve their situations.

The bags were popular and we had a lot of positive feedback from our delegates.


We were very pleased with the bags we bought for our conference attendees. The quality was good and you had an excellent range to choose from on the website.

We showed the short Freeset DVD at the start of our event and this set the tone of the day extremely well as our theme was "celebrating diversity"

All in all, a great product, and good service plus the knowledge that our purchase has made a difference to women and their families.   Paths for All

- Paths for All

"Thanks so much for our beautiful and colourful jute bags, it is great to spot them around campus and know how ethically they were produced.  We also found the customer service of Freeset really helpful, approachable and friendly."

- Aberdeen Student Veg Bag Cooperative

"Freeset were slick and professional to work with from the outset, we love our beautiful bags and know the money is going to a good cause.  We definitely know where we will be coming if we ever need any more bags"

- Ogilvy Public Relations Worldwide

"Just to let you know the bags that you provided for our Gathering event were fantastic, they were the must have item of the Scottish Government stand at the Gathering. We wanted to say thanks for all your help in ordering them and providing a fantastic service."

- Spokesman from the Third Sector Division, Scottish Government

"I have today received the bags & they are amazing! We are so happy with the results, thank you so much for your help & patience."

- emeryjohnson

"Thank you so much for getting them done so quickly, I am ever so pleased with them... they really look great!"

- Niton Primary School